Reliance Microfinance Bank (Client Project)
|Product Designer
Lagos, Lagos, Nigeria
Summary
Orchestrated the end-to-end design and development of a mobile banking platform, translating complex business requirements into intuitive customer experiences and a scalable design system.
Highlights
Defined the product architecture and information hierarchy from the ground up, translating business requirements into PRDs, user flows, and stakeholder-ready prototypes, establishing a robust foundation for the mobile banking experience.
Designed a context-aware banking dashboard that dynamically adapts between Current and Savings accounts via swipe interaction, surfacing account-specific actions, financial insights, and transaction history, effectively reducing navigation complexity.
Structured the banking experience around user mental models, organizing core services into intuitive product areas, including consolidating Savings and Loans under a dedicated Finance section to improve discoverability and scalability.
Simplified complex banking workflows, including onboarding, authentication, transfers, bill payments, and loan management, through progressive disclosure and intuitive interaction patterns that significantly reduced cognitive load.
Built a scalable design system comprising reusable components, typography, color tokens, interaction patterns, and accessibility principles, ensuring consistency across the application and supporting future feature expansion.
Delivered high-fidelity prototypes that enabled product owners to validate customer journeys, communicate product vision, and align stakeholders before engineering implementation, ensuring seamless development.